2014 Volkswagen Passat air bags problems

Tl* the contact owns a 2014 volkswagen passat. While driving approximately 20 MPH, another vehicle drifted into the contact's lane. As a result, the contact crashed into a cement divider. The air bags deployed and a white, powdery substance flew into the eyes of the contact and his wife, followed by metal fragments. The contact also stated that the passenger side air bag caught fire. The contact extinguished the fire.

In august of 2017, my airbag light came on and my horn stopped working. There was also a clicking sound when turning the steering wheel. I took the vehicle to volkswagen and was informed that the clock spring had failed and needed to be replaced. After conducting some research, I found that other 2014 passats had been recalled for the same exact issue. My VIN was not covered under the recall, and so I had to pay out of pocket for a new clock spring.