2020 Volkswagen Passat problems
NHTSA has received 31 complaints about the 2020 Volkswagen Passat, and 16% of them involve engine. After that come air bags (13%) and forward collision avoidance (13%).
At a glance
- Complaints
- 31 filed with NHTSA
- Most reported
- Engine 16% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 2 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 25th most-complained-about out of 31 model years of the Volkswagen Passat with enough data (24 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving down the highway south shore in randolph ma stoughton exits and I heard a pop in my driver side rear tire and when I pulled over I checked my tire and my tire was completely flat and there was a hole approximately the size of a hand gun bullet hole in my rim. I was going a little under the speed limit due to having a 3 year old in the vehicle in the far right slow lane. The following morning I went to get the tire inspected it was confirmed there was a huge piece of glass in my tire.
The breaks is very weak I was going to hit the car at the front of me with 1 inch ! It took the car like 4 seconds to stop not sure was it just the breaks or the breaks and tires , the car kept moving after pressing the breaks hard enough , I was shaking since I just got the car 4 days ago !
The Volkswagen Front Assist (sometimes referred to as Forward Collision Warning) system employed without having anything/anyone in front of the vehicle - no traffic in front, behind or on the side and the brakes engaged the brought the car to a complete stop in the street. This has been reported to Volkswagen and we have been told that their engineers are working on this issue but the vehicle is safe to drive. The day was a clear day. Date is approximate - I don't have my phone on me with the photo.
The contact owns a 2020 Volkswagen Passat. The contact stated while driving at various speeds, the vehicle made abnormal sounds. The contact stated that the vehicle started independently, and the Driver Assist function engaged independently. Additionally, the contact stated that the vehicle was swerving unintendedly and would vibrate while driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that they could not duplicate the failure.