2014 Audi Q5 problems
Owners have filed 135 complaints with NHTSA about the 2014 Audi Q5. Engine is the most reported problem area, at 27% of complaints. After that come steering (13%) and fuel system (9%).
At a glance
- Complaints
- 135 filed with NHTSA
- Most reported
- Engine 27% of complaints
- Crashes and fires
- 9 and 1
- Injuries and deaths
- 12 and 0
- Typical mileage
- 51,000 miles 66 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 16 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 66 complaints that report mileage, the typical (median) problem appeared at about 51,000 miles. For engine specifically, the median reported mileage is about 67,000 miles (16 complaints with mileage).
Safety-related details: 9 complaints mention a crash; 1 complaint mentions a fire; 12 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 7th most-complained-about out of 17 model years of the Audi Q5 with enough data (64 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2014 audi q5. The contact stated that the vehicle was struck by another vehicle on the rear passenger side bumper. The contact's vehicle rolled over several times and the air bags failed to deploy. The contact and front passenger were injured and transported to the hospital. The driver of the other vehicle was also injured, but is was unknown if medical attention was received. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure.
I approach a city intersection at the fort lauderdale airport and had no brakes, steering, or accelerator control. The vehicle was completely unresponsive. I flew through the inspection hitting the curb and launching my vehicle approximately 50' of distance over a drainage ditch slamming to a complete stop on the other side. The speed was at least 40-50MPH at that moment, maybe faster since the vehicle just accelerated but would not brake or steer. I had my seatbelt fastened and airbags were deployed.
This is brand new audi q5 I purchased roughly a month earlier. While driving on the freeway, multiple cars began honking and waving at us. I pulled off the freeway and was notified that black some was appearing from the rear of the vehicle. I notified the manufacturer of the issue and they towed the car to the nearest dealership for service. The service crew did confirm an issue with the engine. A weep hole was found on side of transmissions that was leaking oil which caused black smoke to appear from the engine.
Interior surface of headlight assembly covers (lenses) showed significant pitting and hazing, as if it had been sandblasted, resulting in replacement under warranty because the plastic had degraded enough to reduce vision from headlights. These are sealed assemblies and there was no exterior damage. My suspicion is that the uv generated by the LED headlight projectors is so high that it is attacking the internal surface of the plastic. Dealer remarked that they had seen "a number" of these.