Vehicle Data Hub

2017 Audi Q5 problems

Owners have filed 57 complaints with NHTSA about the 2017 Audi Q5. Engine is the most reported problem area, at 37% of complaints. After that come fuel system (12%) and brakes (7%).

At a glance

Complaints
57 filed with NHTSA
Most reported
Engine 37% of complaints
Crashes and fires
6 and 0
Injuries and deaths
7 and 0
Typical mileage
18,000 miles 21 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 37%
  • Fuel system 12%
  • Brakes 7%
  • Electrical system 7%
  • Steering 7%
  • Air bags 5%
  • Body & structure 5%
  • Cruise control 4%
  • Suspension 4%
  • Drivetrain & axles 2%

When problems show up

Complaints by mileage, 2017 Audi Q5 Complaints by odometer reading in 20,000-mile steps. The median is about 18,000 miles. 0k to 20k miles: 12 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 4 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 18,000 miles
Based on 21 complaints that include mileage. 81% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles12
20k to 40k miles1
40k to 60k miles4
60k to 80k miles0
80k to 100k miles2
100k to 120k miles2
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 21 complaints that report mileage, the typical (median) problem appeared at about 18,000 miles.

Safety-related details: 6 complaints mention a crash; 7 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 12th most-complained-about out of 17 model years of the Audi Q5 with enough data (41 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

We rear-ended a semi truck while driving on a highway as traffic began to slow . The entire front end of our vehicle was badly damaged. The airbags did not deploy and the pretensioners on the drivers seatbelt did not engage . The speed at which we were traveling is unknown but likely more than 15 miles per hour and less than 40 miles per hour. The driver looked away from the road briefly and rear-ended the truck ahead . We are extremely concerned that our airbags and seatbelt did not engage.

Reported at 8,200 miles, September 2017 CrashInjury

On thursday march 16th approx around 6 pm, I was driving back home from work. When I tried to stop the car at a stop light (driving approx 40-45 miles/hr speed on a straight road) by pushing the break pedal the vehicle slowed down, but failed to stop completely and continued to roll autonomously at a slower speed. As I continued to push the brake, engine revved up twice spontaneously. I immediately shifted the gear to park and the vehicle stopped.

Reported at 1,300 miles, March 2017

Vehicle transmission downshifts abruptly when slowing to a stop. Transmission slams into each gear as you slow causing an unexpected increase in engine braking. This occurs regardless of drive select mode (comfort, auto, or sport). There are numerous complaints about this behavior across audi owner forums for vehicles with the same engine and transmission combination (3.0l supercharged v6 mated to zf 8hp transmission).

Reported at 53,000 miles, November 2020

Other model years of the Q5

Best and worst years for the Audi Q5