2019 BMW X5 electrical system problems

The contact owns a 2019 BMW X5. The contact stated that when attempting to start the vehicle, it failed to start and a burning odor was present. The starter had begun smoking. The smoke had settled itself. The fire department was not at the scene. No police report was filed. There were no injuries reported. The vehicle had been towed to the dealer where it was diagnosed that the starter failed causing the starter to catch fire internally and needed to be replaced. The starter was replaced.

The contact owns a 2019 BMW X5. The contact stated while the vehicle was parked, the vehicle failed to start as intended. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,302.