2014 Cadillac CTS problems
Owners have filed 198 complaints with NHTSA about the 2014 Cadillac CTS. Drivetrain & axles is the most reported problem area, at 43% of complaints. After that come suspension (9%) and electrical system (7%).
At a glance
- Complaints
- 198 filed with NHTSA
- Most reported
- Drivetrain & axles 43% of complaints
- Crashes and fires
- 8 and 0
- Injuries and deaths
- 8 and 0
- Typical mileage
- 56,000 miles 106 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 24 |
| 20k to 40k miles | 18 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 17 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 106 complaints that report mileage, the typical (median) problem appeared at about 56,000 miles. For drivetrain & axles specifically, the median reported mileage is about 76,000 miles (38 complaints with mileage).
Safety-related details: 8 complaints mention a crash; 8 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 10th most-complained-about out of 15 model years of the Cadillac CTS with enough data (73 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was hit by a truck while parked with the car on and the airbags weren’t deployed the truck hit me going at least 45-60
Tl* the contact owns a 2014 cadillac cts. While driving approximately 30 MPH, the vehicle stalled without warning causing the contact to crash into a curb. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was towed to the body shop. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.
Tl* the contact owned a 2014 cadillac cts. While driving 21 MPH over a bump in the road, the vehicle accelerated when the brake pedal was depressed. The vehicle came to a stop when it crashed into a tree. The front driver side air bag failed to deploy and the seat belt failed to restrain the contact, causing his head to make contact with the dashboard. After the crash, all the air bags deployed. A police report was filed. The contact suffered injuries to the head, neck, and knees, which required medical attention.
While driving, the cue system became inoperable and had a delayed response to touch. The vehicle was being driven on a highway travelling approx 65 MPH. I pulled over to record video of the system not responding. Additionally, there are times when I put the vehicle in reverse and the backup camera doesn't not turn on as it is supposed to.
The contact owns a 2014 Cadillac CTS. The contact stated that while driving 60 MPH, the contact heard an extremely loud bang, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway and observed smoke coming from the rear axle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear axle differential. The vehicle was not repaired.