2017 Cadillac CTS problems
Owners have filed 33 complaints with NHTSA about the 2017 Cadillac CTS. Drivetrain & axles is the most reported problem area, at 27% of complaints. After that come steering (24%) and wheels (9%).
At a glance
- Complaints
- 33 filed with NHTSA
- Most reported
- Drivetrain & axles 27% of complaints
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 35,000 miles 13 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 13 complaints that report mileage, the typical (median) problem appeared at about 35,000 miles.
Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 93% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 15th most-complained-about out of 15 model years of the Cadillac CTS with enough data (12 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2017 cadillac cts. The contact stated while stopped at a light the RPM' s increased, the vehicle attempted to accelerate on its own. The contact stated as the brake pedal was depressed he turned of the vehicle, shifted to neutral, restarted the vehicle and was able to drive the vehicle with no more issues. The vehicle was taken to suburban cadillac of troy (1810 maplelawn dr. Troy, mi) where the failure was diagnosed as a throttle body issue. The throttle body was replaced.
4 flat tires in weeks. Design flaw with the wheel. Tire sidewall is cut by the wheel when hitting road imperfections. They are low profile tires but they do not handle basic road imperfections. The wheel and tire combo renders the car unreliable for transportation.
Tl* the contact leases a 2017 cadillac cts. While driving various speeds, the steering wheel seized without warning and became difficult to steer. The contact continued to drive the vehicle to her residence. The contact received notification of NHTSA campaign number: 19v086000 (steering); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer.
Car has locked in 2nd or 3rd gear two different times, both after long drives (2+ hours at highway speeds) and would not downshift into 1st to stop movement. The first time was a stop light and almost caused an accident, the second time was in my driveway and almost hit the house. Good brakes are the only thing that saved me. Both times, the vehicle shifted to 1st with a loud bang.
While the touchtone screen has failed twice and cadillac has replaced it more important than that is the fact that the car was ordered with the carbon fiber wheel package and those wheels have cracked/ cant hold air pressure the dealer has replaced one but said they cannot replace the set of 4- my daughter has had 4 issues of tires going flat while driving- fortunately she has not had an accident yet but this is a severe safety issue that cadillac doesnt want to resolve is there a recall or safety issue with these…