2017 Cadillac XT5 problems
Owners have filed 190 complaints with NHTSA about the 2017 Cadillac XT5. Drivetrain & axles is the most reported problem area, at 13% of complaints. Next are engine (13%) and electrical system (11%).
At a glance
- Complaints
- 190 filed with NHTSA
- Most reported
- Drivetrain & axles 13% of complaints
- Crashes and fires
- 10 and 0
- Injuries and deaths
- 3 and 0
- Typical mileage
- 11,000 miles 104 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 67 |
| 20k to 40k miles | 15 |
| 40k to 60k miles | 15 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 104 complaints that include odometer readings, half describe a problem before roughly 11,000 miles. For drivetrain & axles specifically, the median reported mileage is about 19,000 miles (15 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 3 injuries reported. Its complaints are less severe on average than those of 81% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 1st most-complained-about out of 5 model years of the Cadillac XT5 with enough data (128 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2017 cadillac xt5. While the contact's wife was driving at a low rate of speed, the vehicle shut off without warning. After restarting the vehicle, it shut off yet again. After the second restart, the vehicle accelerated independently without warning. The contact's wife attempted multiple times to depress the brake pedal and shut off the vehicle using the push start feature, but was unsuccesful. As a result, the contact's wife crashed into an embankment at an unknown rate of speed.
i was involved in a front end collision with a car that pulled out in front of me without looking. I ended up T-boning the car at approx. 20-25 MPH. Both myself and my wife were wearing our seat belts. Mine held but the passenger one held only the lap belt part. The shoulder part of the SB allowed her face to go crashing into the dashboard. She ended up with abdominal injuries and head trauma. I took it to the dealer and they say the seat belt will need to be replaced as it is defective. (You think).
I was driving in traffic, about 45MPH, when the parking brake came on, I got a check engine light, service brake assist, service stabilitrack and one other light on. I managed to keep it running enough to not get rear-ended, but it is not safe. The dealer now has it, and I am in a loaner. The car has less than 2000 miles on it, and this is the second check engine light (the first did not involve the parking brake), but the dealer did not find a concrete problem for the light.
Tl* the contact owns a 2017 cadillac xt5. When the brake pedal was depressed, it traveled to the floorboard and the gear shifter would not move into park. Also, the service engine, service stabilitrak, service transmission, and entire instrument panel warning indicators were illuminated. The battery was disconnected and reconnected and the vehicle was able to shift into park; however, it unintentionally went back into drive.