2018 Cadillac XT5 problems
Owners have filed 95 complaints with NHTSA about the 2018 Cadillac XT5. Engine is the most reported problem area, at 16% of complaints. Next are electrical system (15%) and steering (13%).
At a glance
- Complaints
- 95 filed with NHTSA
- Most reported
- Engine 16% of complaints
- Crashes and fires
- 4 and 3
- Injuries and deaths
- 2 and 0
- Typical mileage
- 32,000 miles 27 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 27 complaints that include odometer readings, half describe a problem before roughly 32,000 miles.
Safety-related details: 4 complaints mention a crash; 3 complaints mention a fire; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 2nd most-complained-about out of 5 model years of the Cadillac XT5 with enough data (58 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
If either tracks of the front seats are not perfectly aligned with the base, some very sharp metal is exposed. It has cut two toes so far when exiting the car. If it cuts my father major problem, he is a hemophiliac. Cadillac says functioning as designed. Funny.
Driving down the road and my 2018 Cadillac XT5 started on fire for no reason and no engine lights came on. I loss all driving control power steering in the matter of seconds and was trapped in the car waiting for cars to clear so I can run out. The car is with my insurance company the car is now a total loss and I don't think they will investigate. I called GM to make a complaint. The fireman said he had just put a fire out on the same car a week ago.
I was stopped by a road crew. There were 3 cars in front of me and as I waited for them to let us through about 10 cars were stopped behind me. I was listening to the radio when I had the weird sensation that I was going backwards instead of being stopped. I looked around, realized I was going backwards and went to hit the break but my car had already hit the car behind me.
2nd time this issue occurred. 1st time was in 2019 and it took two weeks for the dealership to figure out it was the battery. While driving the car, the electronics go crazy, the engine stops for a split second, brakes are lost for a split second, cruise control turns off, every possible alarm displays on the dash. The dash beeps, all of the lights flash, the speed/pressure/temperature needles go to 0, the air condition turns off, etc. All of this occurred while I was driving 60MPH on a highway.