Vehicle Data Hub

2016 Cadillac XTS problems

The 2016 Cadillac XTS has 25 complaints on file with NHTSA. The largest share (28%) concerns electrical system. Next are fuel system (8%) and seat belts (8%).

At a glance

Complaints
25 filed with NHTSA
Most reported
Electrical system 28% of complaints
Crashes and fires
1 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 28%
  • Fuel system 8%
  • Seat belts 8%
  • Wheels 8%
  • Air bags 4%
  • Drivetrain & axles 4%
  • Engine 4%
  • Steering 4%
  • Body & structure 4%
  • Suspension 4%

What the data shows

Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 91% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 4th most-complained-about out of 4 model years of the Cadillac XTS with enough data (11 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My 2016 xts cadillac was involved in a road accident monday, feb.6 in harper county, kansas. It sustained approx. $20k damage, including locked seat belts, which were in use at time of accident. My car has been in the body repair shop since noon on that day, feb. 6 and at present time it is at the second repair shop (cadillac dealer) awaiting seat belt repairs. They claim that the parts are either "unavailable, out of stock, obsolete, or discontinued." and this is for a 2016 vehicle which has 6,000 miles on it.

Reported at 6,000 miles, February 2017 Crash

On 2/31/16 I drove my new vehicle from my home to the grocery store approx.2.5 miles away,as I was parking my vehicle in the h/c spot ,a good "samaritan" tapped on my window & informed me that my new vehicle was leaking gas,he called 911 to have the fire department clean up the gas spill,I called triple aaa to deliver my new vehicle to the car dealership in delray beach fla,they repaired the gas line in a few weeks,however on 3/6/16,I was driving to my sunday mass @ our church in tequesta fla.when the car abruptly…

Reported at 690 miles, February 2016

While driving on highway I-5 car started jerking and did not want to accelerate when I put my foot on the gas. I pulled over and restarted the car it would not go in gear and moved 2-3 miles an hour at a time. Tried putting it in reverse and would not move at all. I was not far from dealership so on the highway with flashing caution lights made it to dealership. The car has been with the certified GM dealership for 6 weeks a 2016 cadillac xts with 1400 miles dealership mechanic states car needs a new transmission.

Reported at 1,400 miles, June 2016

Tl* the contact owns a 2016 cadillac xts. The contact stated that a crack developed on the radio home screen. Due to the crack, the screen was inoperable. The contact reached out to les stanford cadillac (21730 michigan ave, dearborn, mi 48124) and was informed that the vehicle needed to be inspected which was still pending. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 39,000.

Reported at 39,000 miles, July 2020

The contact owns a 2016 Cadillac XTS. The contact stated that the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the seat belt was the cause of the air bag warning light being illuminated. The vehicle was taken to another independent mechanic, who stated that the system needed to be reset. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 44,000.

Reported at 44,000 miles, October 2023

Other model years of the XTS

Best and worst years for the Cadillac XTS