2014 Cadillac XTS problems
The 2014 Cadillac XTS has 72 complaints on file with NHTSA. The largest share (22%) concerns electrical system. Next are suspension (15%) and brakes (10%).
At a glance
- Complaints
- 72 filed with NHTSA
- Most reported
- Electrical system 22% of complaints
- Crashes and fires
- 4 and 5
- Injuries and deaths
- 1 and 0
- Typical mileage
- 39,000 miles 54 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 17 |
| 20k to 40k miles | 11 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Of the 54 complaints that include odometer readings, half describe a problem before roughly 39,000 miles. For electrical system specifically, the median reported mileage is about 40,000 miles (15 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 5 complaints mention a fire; 1 injury reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 2nd most-complained-about out of 4 model years of the Cadillac XTS with enough data (41 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was t boned hit by a truck on my side driver side air bags didn't go off and I now have a closed head injury because my head hit the window. Moving through a intersection 10 /15 miles m ph
Letter from congressman king on behalf of constituent re xts cadillac engine fire. *smd the consumer stated the vehicle had been recalled on april 7, 2014, for a defective brake booster pump, which could start an engine fire. The vehicle was declared totaled.
Driving down a highway, no cars around, the stationary component of the sunroof, exploded out, one of the pieces of the glass was expelled and hit the trunk, making a deep scratch. No discernible cracks or history of issues. Weather was 65 degrees fahrenheit. No sudden change in temperature or moisture. Clear skies, not overcast or sunny. No damage to the underlying sliding cover. The unsafe condition is if the cover would have been retracted and my children in their car seats.
The contact owns a 2014 Cadillac XTS. The contact had taken the vehicle to a dealer for a routine maintenance checkup. Upon inspection of the vehicle, the mechanic discovered that the drive shaft had disconnected from the rear differential and needed to be replaced. The contact was then given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 98,000.