2002 Chevrolet Astro problems
Owners have filed 97 complaints with NHTSA about the 2002 Chevrolet Astro. Brakes is the most reported problem area, at 27% of complaints. Next are electrical system (13%) and seat belts (8%).
At a glance
- Complaints
- 97 filed with NHTSA
- Most reported
- Brakes 27% of complaints
- Crashes and fires
- 12 and 3
- Injuries and deaths
- 9 and 4
- Typical mileage
- 58,000 miles 68 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 11 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 8 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 0 |
| 200k+ miles | 2 |
What the data shows
Of the 68 complaints that include odometer readings, half describe a problem before roughly 58,000 miles. For brakes specifically, the median reported mileage is about 42,000 miles (21 complaints with mileage).
Safety-related details: 12 complaints mention a crash; 3 complaints mention a fire; 9 injuries reported; 4 deaths reported. Its complaints are more severe on average than those of 83% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 12th most-complained-about out of 14 model years of the Chevrolet Astro with enough data (53 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2002 chevrolet astro van, approximatley 27,000 miles on odometer. Vehicle will not start for fourth time over a period of about 6 months.
The brakes made a squealing noise, and was replaced. After they were replaced, the brakes locked up which resulted in an accident. When the brakes locked, the vehicle ran into a snowbank. On the second occasion, the brakes locked and slid into the person in front. The vehicle was rear ended and the air bags did not deploy and the seat belts were inoperative. The consumer requested money back. *scc
My 2002 astro van has been in the service dept. At ron carter in alvin texas 11 times, 7 times for the same problem, the steering. Electrical problems 5 times, the light flashing and the locks clicking constantly. The back door broke twice for no apparent reason, the fuel pump failing and numerous other problems, well the electrical problem was supposedly fixed, but now is acting up again, I have 4 children and need a safe vehicle to drive in with my kids.
Driving on 3 lane interstate at 70 MPH when transmission failed(sun gear shell in 4l60e transmission). Early am with little traffic so was able to coast to shoulder safely. Towed to exit. Had to replace transmission very lucky that traffic was light as all drive power was lost.