2020 Chevrolet Bolt EV problems
NHTSA has received 248 complaints about the 2020 Chevrolet Bolt EV, and 38% of them involve electrical system. After that come fuel system (12%) and steering (9%).
At a glance
- Complaints
- 248 filed with NHTSA
- Most reported
- Electrical system 38% of complaints
- Crashes and fires
- 12 and 6
- Injuries and deaths
- 0 and 0
- Typical mileage
- 7,000 miles 33 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 19 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 33 complaints that report mileage, the typical (median) problem appeared at about 7,000 miles. For electrical system specifically, the median reported mileage is about 35,000 miles (11 complaints with mileage).
Safety-related details: 12 complaints mention a crash; 6 complaints mention a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 2nd most-complained-about out of 7 model years of the Chevrolet Bolt EV with enough data (227 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames.
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (ELECTRICAL SYSTEM ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked their daughter noticed that smoke was emitting from the rear of the vehicle.
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehicle exploded. The contact believed the failure was due to the battery. The front left tire message was displayed. The battery was previously replaced. The local dealer was contacted regarding the battery purchase. The vehicle was not diagnosed or repaired. The contact called another local dealer.
Android auto skip and pause on steering wheel stopped working unless infotainment reset daily or re-enter car. Was an abnormal ticking noise coming from the vehicle. The noise sounded as if it were coming from the area of the console/ gear shift
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while driving approximately 45 MPH, the accelerator pedal became stuck causing the speed to increase to approximately 65 mph. The contact indicated that the vehicle would not slow down while depressing the brake pedal. The vehicle was shifted into neutral and turned off to stop the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted.