2015 Chrysler Town And Country body & structure problems

The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning lights were illuminated in the vehicle. No medical attention was required. The dealer or an independent mechanic was not contacted. The vehicle was not taken to the dealer or an independent for diagnosis.

The drivers side rear sliding door (automatic) does not fully latch, especially during hot days. It continues to try and fully latch until I manually close it by hitting the area where the latch is with a hip or fist. At times it will set off the alarm while stationary if the doors are locked as the door will even attempt to open on it's own. Based on other reports I've read of people having this same problem, their doors have even unlatched when driving.