2020 Dodge Grand Caravan problems
The 2020 Dodge Grand Caravan has 28 complaints on file with NHTSA. The largest share (29%) concerns drivetrain & axles. Next are air bags (18%) and electrical system (14%).
At a glance
- Complaints
- 28 filed with NHTSA
- Most reported
- Drivetrain & axles 29% of complaints
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 4 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 5 complaints mention a crash; 4 injuries reported. Its complaints are more severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 29th most-complained-about out of 31 model years of the Dodge Grand Caravan with enough data (26 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact rented a 2020 dodge grand caravan. The contact stated that while another person was driving the vehicle at 45 MPH, he attempted to pass another vehicle but collided with another vehicle in front of him. The contact stated that the air bags did not deploy upon impact. Both the driver and contact were transported to the hospital via an ambulance. The contact was treated for a broken nose and a major bruise to her left thigh.
On [XXX] after filling van with gas I entered and started my van. I noticed the gas cap was open so I put the van in park, took my foot off the brake, took off my seat belt, opened the door and exited leaving the door open. After a couple minutes while I was putting the gas cap back on, the vehicle started to back up. With the drivers door open, I tried to jump back in to stop it but it was going too fast. I then got caught in the door which dragged me a couple hundred feet before I fell out.
Tl* the contact stated he rented a 2020 dodge caravan. The contact stated that while driving approximately 45 MPH, a deer ran in front of the vehicle causing the contact to crash into the deer. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was not towed or taken to the dealer for diagnosis. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,800. The VIN was not available.
The contact owns a 2020 Dodge Caravan. The contact stated that after securing her infant child inside the vehicle, his wife started the vehicle and then exited the vehicle. After closing the door, it was discovered that all the doors had erroneously locked causing the child to become trapped inside the vehicle until her husband was able to open the door using a second key fob. The cause of the failure was not yet determined.
The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred.