Vehicle Data Hub

1997 Dodge Ram 3500 problems

NHTSA has received 153 complaints about the 1997 Dodge Ram 3500, and 18% of them involve lighting. Next are brakes (14%) and transmission (13%).

At a glance

Complaints
153 filed with NHTSA
Most reported
Lighting 18% of complaints
Crashes and fires
5 and 12
Injuries and deaths
11 and 0
Typical mileage
108,000 miles 47 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1997 Dodge Ram 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 108,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 4 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 6 complaints 80k to 100k miles: 8 complaints 100k to 120k miles: 6 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 6 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 4 complaints 200k+ miles: 7 complaints 040k80k120k160k200k miles Typical: 108,000 miles
Based on 47 complaints that include mileage. 13% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles4
40k to 60k miles0
60k to 80k miles6
80k to 100k miles8
100k to 120k miles6
120k to 140k miles3
140k to 160k miles6
160k to 180k miles1
180k to 200k miles4
200k+ miles7

What the data shows

Of the 47 complaints that include odometer readings, half describe a problem before roughly 108,000 miles. For lighting specifically, the median reported mileage is about 99,000 miles (14 complaints with mileage).

Safety-related details: 5 complaints mention a crash; 12 complaints mention a fire; 11 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 14th most-complained-about out of 20 model years of the Dodge Ram 3500 with enough data (69 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving under 50 MPH, another driver cut consumer off, and consumer hit a pole, and sustained head and neck injuries. Vehicle's frame bent up like a piece of aluminum foil. Consumer felt frame was too thin. Consumer states cab of truck and floor panels buckeled. *slc

June 2001 CrashInjury

While pulling a trailer with vehicle on it consumer started to smell something funny, consumer rolled down the window and black smoke rolled in, then consumer pulled over and vehicle burned up.

October 1997 Injury

At engine oil change, serviceman noticed fuel tank hanging by aft fuel hanger strap only. First failure of the fuel tank hanger strap assembly. Had the tank completely failed on the road, the 35 gallons of diesel fuel could have caused a burned up vehicle and or injury/ loss of life.

Reported at 208,000 miles, February 2010

I have owned a 1995 dodge 2500 and a 1997 dodge 3500. I have some concerns with a steering problem with these models. If a pothole or railroad tracks are hit at a speed of at least 55 MPH the steering wheel shakes uncontrollably. When this happened with my 1995 I spent over $400.00 in just parts replacing almost all of the steering parts. Now this is happening with the 1997.

Reported at 97,305 miles, June 2011

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