Vehicle Data Hub

2010 Dodge Ram 3500 problems

NHTSA has received 214 complaints about the 2010 Dodge Ram 3500, and 44% of them involve steering. Next are engine (11%) and suspension (11%).

At a glance

Complaints
214 filed with NHTSA
Most reported
Steering 44% of complaints
Crashes and fires
5 and 8
Injuries and deaths
10 and 0
Typical mileage
51,000 miles 140 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2010 Dodge Ram 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 51,000 miles. 0k to 20k miles: 31 complaints 20k to 40k miles: 22 complaints 40k to 60k miles: 29 complaints 60k to 80k miles: 11 complaints 80k to 100k miles: 13 complaints 100k to 120k miles: 10 complaints 120k to 140k miles: 10 complaints 140k to 160k miles: 8 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 5 complaints 040k80k120k160k200k miles Typical: 51,000 miles
Based on 140 complaints that include mileage. 59% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles31
20k to 40k miles22
40k to 60k miles29
60k to 80k miles11
80k to 100k miles13
100k to 120k miles10
120k to 140k miles10
140k to 160k miles8
160k to 180k miles1
180k to 200k miles0
200k+ miles5

What the data shows

Of the 140 complaints that include odometer readings, half describe a problem before roughly 50,000 miles. For steering specifically, the median reported mileage is about 50,000 miles (57 complaints with mileage).

Safety-related details: 5 complaints mention a crash; 8 complaints mention a fire; 10 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2010 ranks 4th most-complained-about out of 20 model years of the Dodge Ram 3500 with enough data (165 complaints in that window). It is also covered by 9 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2010 dodge ram 3500. When the contact attempted to enter the vehicle, the running board became detached. As a result, the contact injured his back and leg, but did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.

Reported at 63,000 miles, July 2014 Injury

Tl* the contact owns a 2010 dodge ram 3500. The contact stated that while driving 75 MPH with the cruise control activated, the engine stalled without warning. The vehicle was restarted and an abnormal noise was heard from the engine. The contact stated that there was smoke coming from the engine and caught on fire. A police/fire report was filed and there were no injuries reported. The vehicle was destroyed. The approximate failure mileage was 127,000.

Reported at 127,000 miles, December 2014 Fire

Tl* the contact owns a 2010 dodge ram 3500. The contact stated that while hauling a trailer, the vehicle would randomly disconnect the trailers parking lights. The contact mentioned that he would not drive the vehicle for a couple of days and the lights would began to function normally. The vehicle was taken to a dealer twice, who decided to reset the computer on both occasions. The remedy did not correct the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired.

Reported at 1,000 miles, July 2010

I filed a claim with fca regarding the ability to surrender my vehicle under the consent order reached with fca in july 2015 . I submitted my claim with them on 10/1/2015. I been given nothing but a run around. I notified fca on 9/04/2015 regarding my desire to be apart of the recall process. I have submitted all documents requested. I called on 10/27/2015 and was told that the fca had major problems with the recall process and that there was no current solution.

Reported at 58,700 miles, October 2015

Other model years of the Ram 3500

Best and worst years for the Dodge Ram 3500