Vehicle Data Hub

2002 Dodge Ram 3500 problems

NHTSA has received 59 complaints about the 2002 Dodge Ram 3500, and 15% of them involve fuel system. Next are body & structure (15%) and steering (14%).

At a glance

Complaints
59 filed with NHTSA
Most reported
Fuel system 15% of complaints
Crashes and fires
4 and 0
Injuries and deaths
6 and 0
Typical mileage
49,000 miles 43 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Fuel system 15%
  • Body & structure 15%
  • Steering 14%
  • Air bags 8%
  • Suspension 8%
  • Brakes 7%
  • Drivetrain & axles 7%
  • Engine 5%
  • Electrical system 3%
  • Tires 3%

When problems show up

Complaints by mileage, 2002 Dodge Ram 3500 Complaints by odometer reading in 20,000-mile steps. The median is about 49,000 miles. 0k to 20k miles: 12 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 5 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 49,000 miles
Based on 43 complaints that include mileage. 53% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles12
20k to 40k miles5
40k to 60k miles6
60k to 80k miles3
80k to 100k miles4
100k to 120k miles4
120k to 140k miles4
140k to 160k miles0
160k to 180k miles5
180k to 200k miles0
200k+ miles0

What the data shows

Of the 43 complaints that include odometer readings, half describe a problem before roughly 48,000 miles.

Safety-related details: 4 complaints mention a crash; 6 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 19th most-complained-about out of 20 model years of the Dodge Ram 3500 with enough data (25 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2002 dodge ram 3500. While traveling approximately 30 MPH and making a right turn, the steering wheel failed to respond and would not turn. As a result, the contact crashed into a rock causing the vehicle to flip onto the passenger side. The driver side air bag deployed, but the front passenger side air bag did not. The driver sustained head and back injuries and lacerations to the arms. The front passenger sustained head injuries, cuts, and abrasions to the arm from the glass.

Reported at 17,000 miles, December 2004 CrashInjury

Tl* the contact owns a 2002 dodge ram 3500. The contact stated the vehicle stalled without warning. The contact was able to restart the vehicle. He then further inspected the failure and found that the fuel pump within the fuel tank had failed. As a result, the fuel injectors also failed. The vehicle was not inspected or repaired. The manufacturer would not provide any assistance. The failure mileage was approximately 63,700 and the current mileage was approximately 64,400.

Reported at 63,700 miles, July 2010

My dodge 3500 2002 dashboard has fell apart caved in I can see the inside of the radio, air condition vents its awful and I have bought a cover and just dealt with it but now I want to trade it in and I know it will effect the trade in value

Reported at 10,000 miles, January 2003

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