2013 Ford C-Max Energi problems
NHTSA has received 65 complaints about the 2013 Ford C-Max Energi, and 29% of them involve electrical system. After that come steering (14%) and drivetrain & axles (11%).
At a glance
- Complaints
- 65 filed with NHTSA
- Most reported
- Electrical system 29% of complaints
- Crashes and fires
- 4 and 4
- Injuries and deaths
- 4 and 0
- Typical mileage
- 41,000 miles 52 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 19 |
| 40k to 60k miles | 13 |
| 60k to 80k miles | 6 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 52 complaints that report mileage, the typical (median) problem appeared at about 40,000 miles. For electrical system specifically, the median reported mileage is about 48,000 miles (15 complaints with mileage).
Safety-related details: 4 complaints mention a crash; 4 complaints mention a fire; 4 injuries reported.
It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Hi on the 11/19/2014 around 2:30 my wife and her manager at work we was going to meet up with client . The offended vehicle break the stop sign and hit my vehicle from the right side and my car spin and face the opposite direction for the traffic .completely disabled my vehicle I called the police .I wait till the police come and we make the report .
While driving on an interstate at night at 70MPH the car turned off its propulsion system without warning. A red warning indicator came on staying stop safely now. My wife was able to pull to the side of the interstate. She turned the car off and it restarted. The next day she drove it to the supermarket. On the 2 mile drive home it stopped multiple times while the car was in motion just like it had on the interstate.
Push to start / stop button fails to shut off vehicle. Vehicle is stationary and in park. Unable to secure vehicle, unable to lock doors unable to turn off lights, unable to shut vehicle down. Each time push to stop pressed vehicle starts again, dash flashes ford logo. If you walk away the car honks horn. Vehicle located at parking garage lloyd center. Problem similar to recall 15v436000 and ford recall 15c06. Car shut off has happened several times in the past.