2016 Ford C-Max Energi problems
NHTSA has received 44 complaints about the 2016 Ford C-Max Energi, and 32% of them involve electrical system. After that come backover prevention (11%) and drivetrain & axles (9%).
At a glance
- Complaints
- 44 filed with NHTSA
- Most reported
- Electrical system 32% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 4 and 0
- Typical mileage
- 45,000 miles 32 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 32 complaints that report mileage, the typical (median) problem appeared at about 44,000 miles. For electrical system specifically, the median reported mileage is about 50,000 miles (13 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 4 injuries reported.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving on a highway and the steering wheel stopped responding. The only way to get the steering wheel to respond was to make drastic turns that would take me across 3 lanes of highway and then back the other way. I finally got the brake to slow me down enough, I pulled over. I had hit another car and the c-max was totaled.
Tl* the contact owned a 2016 ford c-max. While driving 60 MPH, the cruise control failed to disengage, which resulted in a crash. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was towed to the insurance company's tow yard and declared a total loss. A police report was filed. The front passenger was injured and received medical attention. The manufacturer was notified. The failure mileage was approximately 25,000.
Pressed the brakes to stop in a parking lot, and the car took off as obsessed and jumped the curb and hit a huge flower pot,
Ford has recalled many cars/trucks for backup camera issues. My car is not part of the recall and has had many issues with the camera which I have mentioned to the dealer. I would like you to included my vehicle in the recall as well. The camera shows a dark screen and then a message appears saying it is not available. I'm attaching the most recent incident which was 10/08/2020 & happened again numerous times. I just don't want to be stuck paying for this "repair". Thank you kindly, barbara d. Johnson
The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.