2020 Ford Edge problems
Owners have filed 448 complaints with NHTSA about the 2020 Ford Edge. Drivetrain & axles is the most reported problem area, at 41% of complaints. After that come engine (12%) and electrical system (6%).
At a glance
- Complaints
- 448 filed with NHTSA
- Most reported
- Drivetrain & axles 41% of complaints
- Crashes and fires
- 21 and 3
- Injuries and deaths
- 25 and 0
- Typical mileage
- 60,000 miles 109 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 31 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 23 |
| 80k to 100k miles | 20 |
| 100k to 120k miles | 11 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 109 complaints that report mileage, the typical (median) problem appeared at about 60,000 miles. For drivetrain & axles specifically, the median reported mileage is about 83,000 miles (37 complaints with mileage).
Safety-related details: 21 complaints mention a crash; 3 complaints mention a fire; 25 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 9th most-complained-about out of 18 model years of the Ford Edge with enough data (346 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER.
My daughter along with my son in law had parked the car under the carport, once parked they got out to get my grandchildren out, My son in law get the baby on the passengers side while my daughter the drivers. My son in law got his side and shut the door. My daughter takes a bit longer because my oldest grandboy has special needs and takes a little longer. Once she shut his door with the drivers door still open the car rolled back. The drivers door struck my daughters knocking her down to the concrete.
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the occupants smelled fumes in the interior of the vehicle and began to experience adverse effects. No warning lights were displayed on the instrument panel. The vehicle was taken to the dealer, who failed to determine the cause of the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired.
The contact owns a 2020 Ford Edge. The contact stated while parked and occupied in the vehicle, while starting the vehicle or attempting to depress the accelerator pedal the AWD mollification service required warning message illuminated. The contact mention he also heard a buzzling sound coming from rear drive unit. when opening the vehicle door. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic for diagnoses. The vehicle was not repaired.