2012 Ford Edge problems
Owners have filed 1,482 complaints with NHTSA about the 2012 Ford Edge. Electrical system is the most reported problem area, at 31% of complaints. After that come brakes (19%) and body & structure (11%).
At a glance
- Complaints
- 1,482 filed with NHTSA
- Most reported
- Electrical system 31% of complaints
- Crashes and fires
- 39 and 6
- Injuries and deaths
- 20 and 0
- Typical mileage
- 51,000 miles 1,137 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 73 |
| 20k to 40k miles | 266 |
| 40k to 60k miles | 332 |
| 60k to 80k miles | 200 |
| 80k to 100k miles | 120 |
| 100k to 120k miles | 62 |
| 120k to 140k miles | 48 |
| 140k to 160k miles | 19 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 3 |
| 200k+ miles | 9 |
What the data shows
Among the 1,137 complaints that report mileage, the typical (median) problem appeared at about 51,000 miles. For electrical system specifically, the median reported mileage is about 48,000 miles (357 complaints with mileage).
Safety-related details: 39 complaints mention a crash; 6 complaints mention a fire; 20 injuries reported. Its complaints are less severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 3rd most-complained-about out of 18 model years of the Ford Edge with enough data (1,082 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
6-2-2015: I was driving down the road and was coming to a stop sign. I stepped on brakes and without warning the brakes did not engage. I went thru the stop sign on major roadway at 30 MPH. I was hit by oncoming traffic traveling at 45 MPH. The vehicle was totaled and 3 people, myself included, were injured. I owned the vehicle less than 2 months. My first ford in years. Ford has known about a brake booster problem for years and has not recalled the vehicle.
Tl* the contact owns a 2012 ford edge. While driving at 48 MPH, the contact crashed into an animal and the air bags failed to deploy. The contact did not sustain any injuries. The front passenger sustained bruises that did not require medical attention. The rear driver side passenger sustained foot injuries that required medical attention. The contact was unsure if a police report was filed. The vehicle was towed to a dealer who was unable to diagnose or repair the vehicle.
While traveling in mexico, I hit a black steer standing in the middle of the road at night. It was a full frontal collision. It wrapped itself around the complete front and both sides of my vehicle before coming up on the hood. It also broke the windshield. Neither the airbags nor the side curtains deployed. I had it sent to a ford dealer, per the request of ford motor company. They reported that the airbag system was working just fine. That's very peculiar.
I was driving around 55 MPH on the freeway and went to apply the brakes. The brake pedal went straight to the floor with minimal slowing of car. If I really needed to stop the car I would have been in an accident. I used the emergency brake to control car. Went to dealer and they stated this was a common issue with ford edge with the power brake booster pump failing. This hazard could have resulted in a significant accident for me had it failed when I needed a immediate stop to car.
There are no care seat base brackets in the back seat of my vehicle. As of 2002 a law was passed that all vehicles must have this. I have a grandchild now and I need these brackets foe saftey.