2021 Ford Escape Hybrid problems
Owners have filed 158 complaints with NHTSA about the 2021 Ford Escape Hybrid. Engine is the most reported problem area, at 23% of complaints. Next are body & structure (20%) and electrical system (15%).
At a glance
- Complaints
- 158 filed with NHTSA
- Most reported
- Engine 23% of complaints
- Crashes and fires
- 2 and 3
- Injuries and deaths
- 2 and 0
- Typical mileage
- 37,000 miles 26 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 26 complaints that include odometer readings, half describe a problem before roughly 37,000 miles.
Safety-related details: 2 complaints mention a crash; 3 complaints mention a fire; 2 injuries reported. Its complaints are less severe on average than those of 84% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 3rd most-complained-about out of 11 model years of the Ford Escape Hybrid with enough data (158 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
On Dec. 26, 2021, I was in a collision with another vehicle and the driver side airbag failed to activate. I suffered a fractured sternum as a result. The car was a total loss, sent to a yard and sold. I don’t know if it is available for inspection. The police report states the air bags were deployed, but only the bottom one was and not the top one. I have a photo of the steering wheel which says “airbag” and shows it did not activate. My insurance company is Allstate and deemed the car a total loss.
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss.
The contact owns a 2021 Ford Escape Hybrid. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that AAA was notified and was able to jumpstart the vehicle. Additionally, the contact stated that a message indicating to turn off the voltage to save power or restart vehicle appeared on the instrument panel. The vehicle was taken to the dealer where it was diagnosed, and the contact was informed to drive the vehicle more and the battery was replaced.
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The contact was informed that the OBD Port needed to be replaced. The vehicle was repaired. The contact was informed that the repair was not covered under an unknown recall or warranty. The vehicle was repaired.