Vehicle Data Hub

2023 Ford Escape Hybrid problems

Owners have filed 36 complaints with NHTSA about the 2023 Ford Escape Hybrid. Electrical system is the most reported problem area, at 33% of complaints. Next are forward collision avoidance (14%) and engine (8%).

At a glance

Complaints
36 filed with NHTSA
Most reported
Electrical system 33% of complaints
Crashes and fires
2 and 0
Injuries and deaths
3 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 33%
  • Forward collision avoidance 14%
  • Engine 8%
  • Seats 8%
  • Lane departure 6%
  • Lighting 6%
  • Cruise control 3%
  • Drivetrain & axles 3%

What the data shows

Safety-related details: 2 complaints mention a crash; 3 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 10th most-complained-about out of 11 model years of the Ford Escape Hybrid with enough data (36 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The contact owns a 2023 Ford Escape. The contact stated that while exiting the vehicle, his right leg made direct contact with the floor seat railing, causing a minor laceration. The contact stated that to prevent further injury, the contact duct taped padding to the end of the seat railing. The dealer was not notified. The vehicle was not repaired. The manufacturer was notified of the issue and informed the contact to reach out to Ford's warranty department; the contact was then transferred to the NHTSA Hotline.

Reported at 600 miles, May 2023 Injury

Ear piercing sound coming from what appears to be the stereo speaker system. It was so loud it felt like it blew out my ear drums by the time I got it turned off. Days later my ears are still ringing with intermittent headaches. I have scheduled a warranty service with the local ford dealership. There was no warning and started as soon as I started the car. No one has inspected the vehicle. This took place on 6/14/2025.

June 2025 Injury

The contact owns a 2023 Ford Escape. The contact stated that while his wife was driving at 10 mph, she crashed into the rear of a Nissan Versa that abruptly stopped. The emergency braking system failed to engage. There were no reported injuries. A police report was filed. The air bags did not deploy. There was no reported fire. The vehicle was taken to the local dealer, who stated that the insurance adjuster would have to check the black box. The vehicle was not diagnosed or repaired.

Reported at 4,850 miles, April 2023 Crash

The contact owns a 2023 Ford Escape. The contact stated while driving approximately 55 MPH, the low battery warning was illuminated. The contact stated many of the safety features such as the blind spot warning, Electronic Stability Control, and other unknown warnings were illuminated and indicated that the features were disabled. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that there was no failure of the 12V battery. The vehicle was not repaired.

Reported at 16,000 miles, August 2024

Other model years of the Escape Hybrid

Best and worst years for the Ford Escape Hybrid