2008 Ford Escape air bags problems

Tl* the contact owned a 2008 ford escape. While driving at approximately 55 MPH, the driver fell asleep due to a health issue and the vehicle traveled off the road and crashed into a tree. The air bags failed to deploy. The driver sustained a head concussion and cracked ribs. The front passenger injured both the left and right hands severely. The driver and passenger required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure.

Tl* the contact owns a 2008 ford escape. While driving 45 MPH, the driver and passenger side air bags deployed independently. The contact did not sustain any injuries. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and stated that the vehicle was out of warranty. The failure mileage was 133,000.