2016 Ford Escape drivetrain & axles problems

The contact owns a 2016 Ford Escape. The contact stated while driving at 25 MPH and coming to a stop at the stop light, the brake pedal was depressed; however, the vehicle accelerated unintendedly and crashed into the rear end of another occupied vehicle. The air bags deployed. The contact sustained soreness on the neck and shoulders but did not seek medical assistance. The passenger of the other vehicle sustained injuries but did not seek medical assistance. A police report was filed.

Tl* the contact owns a 2016 ford escape. The contact stated that while driving at 45 MPH, the vehicle made an abnormal sound and decelerated independently. The check engine light illuminated. The vehicle was taken to an independent mechanic who found two unknown codes and told the contact to take the vehicle to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.