2016 Ford Expedition drivetrain & axles problems

The contact owns a 2016 Ford Expedition. While parked in her friend's driveway with her child in her car seat, the contact heard an abnormal, popping sound as she was outside of the vehicle. The vehicle began to roll back without warning with her child inside the vehicle; she attempted to hit the emergency brake but was unsuccessful. The vehicle continued to roll backward into a neighbor's fence before the vehicle came to a halt.

The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle was restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired.