1997 Ford Explorer seats problems

While stopped at a traffic light,vehicle was rear ended by another SUV going approximately 60MPH. The back support for the drivers seat apparently broke as a result of the impact and went to a fully reclined position,providing no support. As a result, my wife sustained neck and lower back injuries (herniated disks) among other injuries. Have any other problems been reported regarding the seat failing to hold up and provide proper support during a severe rear end collision?

Tl* the contact owns a 1997 ford explorer. The contact stated that the driver and passenger seat bolts fractured and caused the seats to separate from the frame. The bolts were replaced several times; however the failure was not corrected. The manufacturer advised that the vehicle was not included in NHTSA campaign id number 03v281000 (seats). The vehicle was not repaired. The failure mileage was 120,000 and the current mileage as 330,000.