2020 Ford Explorer seats problems
41 complaints about seats have been filed for the 2020 Ford Explorer, which is 2% of all its NHTSA complaints.
At a glance
- Complaints
- 41 2% of this year's complaints
- Typical mileage
- 35,000 miles 16 complaints with mileage
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
When seats problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 16 seats complaints that report mileage, the median is about 35,000 miles, and 69% were reported before 60,000 miles.
These complaints mention 1 crash, 3 injuries.
What owners wrote
Driver side headrest does not properly lock in place. The headrest moves from the upright position to a forward angle position when jostled. While braking heavily in a car accident, my driver side headrest abruptly moved forward causing the headrest to slam into the back of my head.
Driver's seat will not go all the way back or all the way down. Limited range of motion and will not power back to a safe driving position. Coming up on 6 weeks at the dealership and ford techs and engineering cannot figure it out. They just keep changing parts. I have concerns about other explorer st's .
Other problems reported for the 2020 Ford Explorer
- Drivetrain & axles 492 complaints
- Electrical system 189 complaints
- Engine 139 complaints
- Backover prevention 112 complaints
- Brakes 88 complaints
- Forward collision avoidance 88 complaints
- Wipers, windshield & visibility 70 complaints
- Lighting 56 complaints