2000 Ford Explorer problems
The 2000 Ford Explorer has 1,203 complaints on file with NHTSA. The largest share (20%) concerns tires. Next are cruise control (10%) and transmission (9%).
At a glance
- Complaints
- 1,203 filed with NHTSA
- Most reported
- Tires 20% of complaints
- Crashes and fires
- 115 and 84
- Injuries and deaths
- 125 and 5
- Typical mileage
- 78,000 miles 400 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 22 |
| 20k to 40k miles | 49 |
| 40k to 60k miles | 75 |
| 60k to 80k miles | 63 |
| 80k to 100k miles | 65 |
| 100k to 120k miles | 49 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 29 |
| 160k to 180k miles | 20 |
| 180k to 200k miles | 12 |
| 200k+ miles | 8 |
What the data shows
Of the 400 complaints that include odometer readings, half describe a problem before roughly 78,000 miles.
Safety-related details: 115 complaints mention a crash; 84 complaints mention a fire; 125 injuries reported; 5 deaths reported. Its complaints are more severe on average than those of 84% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 15th most-complained-about out of 36 model years of the Ford Explorer with enough data (734 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driver went onto shoulder then back onto pavement, lost control, tires debeaded and vehicle rolled over. No air bag deployment. Death of belted passenger.( DOT number: tire size: 235/75r15 )
The day of the fatality I was standing outside the vehicle for around 5 to 10 minutes. I was on an upgrade,. (however I had just recently had new brakes installed and the car was in park). Suddenly the vehicle began to roll back at a fast pace killing the back seat driver that was in there seatbelt. And injuring myself in an attempt to halt the vehicle.
1.shift lever would stick on occasions had to jiggle shifter to put it in gear. 2.while putting vehicle in drive, shift handle broke off, locking the key in the ignition switch. 3. Dealer replaced steering column was told by dealer maintenance that this was the third one this year for that particular dealership.
Tl* the contact owns a 2000 ford explorer. While driving approximately 20 MPH, the vehicle jerked when the contact shifted gears. The failure occurred intermittently at any speed. The failure also occurred while the vehicle was in reverse gear. The vehicle was taken to an authorized three times but the failure could not be duplicated. The solenoid was replaced, but the failure continued to occur more frequently over time.