2024 Ford Explorer problems
The 2024 Ford Explorer has 28 complaints on file with NHTSA. The largest share (14%) concerns suspension. Next are forward collision avoidance (11%) and steering (11%).
At a glance
- Complaints
- 28 filed with NHTSA
- Most reported
- Suspension 14% of complaints
- Crashes and fires
- 2 and 1
- Injuries and deaths
- 4 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 2 complaints mention a crash; 1 complaint mentions a fire; 4 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 35th most-complained-about out of 36 model years of the Ford Explorer with enough data (28 complaints in that window). It is also covered by 10 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Officer was involved in a crash where the vehicles airbags were deployed. When the driver side seat airbag deployed it vented its gas towards the driver. When this happened the heat from the deployed air melted components on his police utility belt. If not for the police belt there is a high probability that the driver would have suffered burns similar to one of our other officers. We would like to know the reasoning behind the airbag vent being directed towards occupants.
Deputy was going to an incident and after arrival at the scene the patrol car began to smoke, and flames were seen within the wheel well. Deputy was not in the vehicle when the fire was discovered, and Fire responded and extinguished the flames - but not before major damage to the engine compartment.
The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 MPH, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The Police were called to the scene and filed a Police report. The vehicle was towed to the rental facility. The local dealer was not contacted. The vehicle was not diagnosed or repaired.
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING).
The contact owns a 2024 Ford Explorer. The contact stated that while driving 65 MPH, the contact struck a deer with the front of the vehicle. There was no property damage reported. The vehicle came to a stop shortly afterwards. The contact stated that the air bags had not deployed. The vehicle was towed to a local dealer. There was no warning light illuminated. The vehicle was not destroyed. No injuries were reported. The vehicle was not repaired. The manufacturer was notified of the failure.