2013 Ford F-150 transmission problems

The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 50 MPH, the vehicle unexpectedly downshifted from 6th gear into a lower gear, and the check engine and transmission warning lights illuminated. As a result of the failure, the vehicle crashed into bushes. The contact also stated that the air bags did not deploy during the incident. The contact sustained a left foot injury; however, no medical attention was sought. A police report was not filed.

The contact's son owns a 2013 Ford F-150. The contact stated while her son was driving 35 MPH, the vehicle downshifted unexpectedly and lurched forward, causing the rear tires to skid. There was no warning light illuminated. The contact's son turned on the hazards light and drove to the residence at slow speeds. The contact stated that the failure recurred while driving to the dealer. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 19V075000 (Power Train) was performed.