Vehicle Data Hub

2004 Ford Focus problems

The 2004 Ford Focus has 499 complaints on file with NHTSA. The largest share (37%) concerns electrical system. After that come brakes (9%) and engine (7%).

At a glance

Complaints
499 filed with NHTSA
Most reported
Electrical system 37% of complaints
Crashes and fires
45 and 18
Injuries and deaths
45 and 1
Typical mileage
50,000 miles 376 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2004 Ford Focus Complaints by odometer reading in 20,000-mile steps. The median is about 50,000 miles. 0k to 20k miles: 80 complaints 20k to 40k miles: 59 complaints 40k to 60k miles: 74 complaints 60k to 80k miles: 51 complaints 80k to 100k miles: 48 complaints 100k to 120k miles: 19 complaints 120k to 140k miles: 14 complaints 140k to 160k miles: 12 complaints 160k to 180k miles: 9 complaints 180k to 200k miles: 3 complaints 200k+ miles: 7 complaints 040k80k120k160k200k miles Typical: 50,000 miles
Based on 376 complaints that include mileage. 57% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles80
20k to 40k miles59
40k to 60k miles74
60k to 80k miles51
80k to 100k miles48
100k to 120k miles19
120k to 140k miles14
140k to 160k miles12
160k to 180k miles9
180k to 200k miles3
200k+ miles7

What the data shows

Among the 376 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles. For electrical system specifically, the median reported mileage is about 53,000 miles (137 complaints with mileage).

Safety-related details: 45 complaints mention a crash; 18 complaints mention a fire; 45 injuries reported; 1 death reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 12th most-complained-about out of 19 model years of the Ford Focus with enough data (357 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving 25 MPH, the vehicle suddenly accelerated to 90 MPH. The consumer attempted to apply the brakes to slow the vehicle down. Consequently, the consumer rear ended another vehicle. The police indicated to the consumer not to drive the vehicle and was towed. Please provide further information. At the time of impact the engine stalled, the power steering and power brakes went out. The consumer would like ford to pay for the expenses.

July 2004 CrashFireInjury

My high beam is always on. My low beam and fog light do not work. The low beam and fog light are independent switch.

March 2006 Death

My husbandand I and two other riends were driving about 45 MPH and t-boned a small car because they failed to stop. Everyone sustained very bad seat belt injuries. I was a front seat passenger and I hit the windshield with my face but did not sustain bad injuries from it and the wieldshield didnt break. The airbags never deployed!!!! I would'nt have hit the windshield if they did. The only selling point of which I bought the small car for my three children and I. I am afraid to get behind the wheel again.

Reported at 7,432 miles, September 2004 CrashInjury

While as a sole driver and occupant of a 2005 ford focus, I was stopped at a red light and rear-ended by a four door 1995 dodge intrepid at a speed of approximatley 50 miles per hour. My driver's seat collasped in the collision which jerked my neck and back into the rear seat. As a result my thorasic spine, cervical sipne was so injreud as to cause my neck and back including my both arms to suffer a degree of paralysis, and injury to the upper spinal cord.

Reported at 2,100 miles, November 2004 CrashInjury

Dt*: the contact stated the dog was placed in the rear of the vehicle through the hatch. The door ajar light illuminated, the hatch was checked and it was discovered that it would no longer latch. There was no warning prior to the problem. The manufacturer and dealer have been alerted. An appointment was made with the dealer for inspection.

Reported at 42,000 miles, June 2006

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