2011 Ford Focus problems
The 2011 Ford Focus has 157 complaints on file with NHTSA. The largest share (16%) concerns electrical system. After that come drivetrain & axles (12%) and latches & locks (11%).
At a glance
- Complaints
- 157 filed with NHTSA
- Most reported
- Electrical system 16% of complaints
- Crashes and fires
- 15 and 0
- Injuries and deaths
- 17 and 0
- Typical mileage
- 50,000 miles 129 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 21 |
| 20k to 40k miles | 18 |
| 40k to 60k miles | 41 |
| 60k to 80k miles | 12 |
| 80k to 100k miles | 16 |
| 100k to 120k miles | 5 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 8 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Among the 129 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles. For electrical system specifically, the median reported mileage is about 48,000 miles (23 complaints with mileage).
Safety-related details: 15 complaints mention a crash; 17 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 19th most-complained-about out of 19 model years of the Ford Focus with enough data (109 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2011 ford focus. The contact stated that while driving at approximately 75 MPH with the cruise control was engaged, the brake pedal was depressed but the vehicle failed to stop. In addition, the cruise control failed to disengage. The contact lost control of the vehicle and crashed into the vehicle ahead. There were five other passengers in the other vehicle sustained unknown injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired.
Tl* the contact owns a 2011 ford focus. The contact was driving 25 MPH and crashed into the rear of another vehicle. The contact stated that the seat belts did not restrain properly and the air bags did not deploy. The contact's chest abruptly struck the steering wheel and the contact was transported to the hospital. The manufacturer was not made aware of the failure. The failure mileage was 13,000. ...update 01/20/12 the consumer stated she suffered whiplash, a sore back a pinched nerve and hip pain.
Drivers front seat began rocking back and forth during acceleration and stops. Inspection of the seat showed excessive front/back play in the seat, especially when compared to the passenger seat which is fine. Vehicle was inspected by a ford dealership who indicated the hinges that attach the seat to the rail/mount and control height adjustment are worn out/damaged and will need replaced. Estimated parts cost is $460. Potential hazard in event of accident or hard stop.
Tl* the contact owns a 2011 ford focus. The contact stated that the doors would not open from inside the vehicle, except for the front passenger door. Also, the key failed to open the vehicle's doors when locked. The vehicle was taken to ford groves (1501 n kingshighway st, cape girardeau, mo 63701) where it was diagnosed that the door handles and rods needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 180,067.