Vehicle Data Hub

2012 Ford Fusion cruise control problems

Owners reported cruise control problems in 86 complaints for the 2012 Ford Fusion, 3% of the complaints on file.

At a glance

Complaints
86 3% of this year's complaints
Typical mileage
40,000 miles 73 complaints with mileage
Crashes and fires
17 and 0
Injuries and deaths
12 and 2

Source: NHTSA owner complaints

When cruise control problems show up

Cruise control complaints by mileage, 2012 Ford Fusion Complaints by odometer reading in 20,000-mile steps. The median is about 40,000 miles. 0k to 20k miles: 13 complaints 20k to 40k miles: 20 complaints 40k to 60k miles: 12 complaints 60k to 80k miles: 15 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 40,000 miles
Based on 73 complaints that include mileage. 62% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles13
20k to 40k miles20
40k to 60k miles12
60k to 80k miles15
80k to 100k miles5
100k to 120k miles2
120k to 140k miles3
140k to 160k miles1
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Of the 73 cruise control complaints that report mileage, the median is about 40,000 miles, and 62% were reported before 60,000 miles.

These complaints mention 17 crashes, 12 injuries, 2 deaths.

What owners wrote

According to the driver, the vehicle was put into reverse backing out of a parking spot, then when the car was put into drive the vehicle would not stop gaining high speeds up to 50MPH. The engine rpms were high and the car was "out of control" as the driver had their foot pressed on the brake. The fusion struck a few parked cars and eventually hit a vehicle head on coming the opposite way in a parking lot. There was one fatality as a result of the crash and other minor injuries from the victims.

Reported at 14,300 miles, October 2014 CrashInjuryDeath

Tl* the contact owns a 2012 ford fusion. The contact stated that immediately after parking, the vehicle accelerated independently, traveled over a concrete parking chock and crashed into a restaurant. The contact was not injured. The air bags failed to deploy. The vehicle was towed to an independent mechanic. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 20,000.

Reported at 20,000 miles, March 2013 Crash

Other problems reported for the 2012 Ford Fusion

Cruise control problems in other years

Cruise control problems across all Ford models