2015 Ford Fusion backover prevention problems

The contact owns a 2015 Ford Fusion. The contact stated while reversing, the rear-view camera displayed a brief image, a blue image or a black image with the message " Rearview Camera Unavailable". The contact stated while reversing at an undisclosed speed, the failure recurred, causing the rear-end to strike a pole. The contact sustained a whiplash, and minor neck pain but did not seek medical assistance. The trunk of the vehicle sustained a dent.

The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the camera image was flipped and backwards, and occasionally the screen was blank. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). The local dealer was contacted and confirmed that the VIN was not included in the recall. The contact was informed about a diagnostic test to determine the cause of the failure. The vehicle was not repaired.