2015 Ford Fusion brakes problems

Tl* the contact owns a 2015 ford fusion. While driving down an incline at 55 MPH, the brake pedal was depressed, but failed to respond without warning. Prior to the failure, an unknown sound emitted from the vehicle when the brake pedal was depressed. The contact's vehicle was stopped after it crashed into a guardrail. The air bags failed to deploy. A police report was filed. The contact sustained bruises to the head and whiplash. The driver sustained bruises to the left shoulder.

Tl* the contact owns a 2015 ford fusion. While driving 25 MPH, the driver's side brake line malfunctioned. The brake pedal was very loose and traveled to the floorboard. The contact was able to pull into a parking lot and bump against a curb to stop the vehicle. The vehicle was towed to an independent mechanic who repaired the driver's side brake line that was leaking brake fluid. The failure recurred with the passenger side brake line, which was also repaired by the same mechanic.