2023 Ford Mustang Mach E problems
Owners have filed 235 complaints with NHTSA about the 2023 Ford Mustang Mach E. Electrical system is the most reported problem area, at 23% of complaints. After that come forward collision avoidance (14%) and brakes (11%).
At a glance
- Complaints
- 235 filed with NHTSA
- Most reported
- Electrical system 23% of complaints
- Crashes and fires
- 22 and 1
- Injuries and deaths
- 9 and 0
- Typical mileage
- 14,000 miles 18 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 15 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 18 complaints that report mileage, the typical (median) problem appeared at about 14,000 miles.
Safety-related details: 22 complaints mention a crash; 1 complaint mentions a fire; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 3rd most-complained-about out of 5 model years of the Ford Mustang Mach E with enough data (235 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The car was stopped at the road construction for a few minutes, on a mostly flat surface (gravel). All of a sudden it started moving forward, without driver doing anything. The driver pressed the brake pedal, but the car continued moving forward, hitting another stopped car in front and causing massive damage to both vehicles.
I was backing out of a parking spot in a strip mall, when I changed the gear to Drive, and moved forward by a foot. I felt a bump, as I appeared to have hit some obstruction on the left underside of the vehicle (likely a low curb/island). After that, I lost control of the vehicle - the car accelerated very hard, and I tried to stop the car, but it was not responding to my brake input. I crashed into a stationary vehicle, which deflected my car to a storefront wall.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving approximately 35 MPH, a MIL warning illuminated, with the message “Immediate Loss of Power” displayed. The contact stated that the vehicle shut off and the battery was drained. The contact stated that the vehicle stopped and independently shifted to park(P). The contact stated that the hazard lights were not able to be activated.
The contact owns a 2023 Ford Mustang Mach-E. The contact stated that the vehicle failed to achieve the 320-mileage range on a FULL charge. The contact stated that the vehicle only achieved 128-miles at 80 percent charge. There were no warning lights illuminated. The dealer was made aware of the failure through a voicemail message; however, the dealer had not returned the call. The manufacturer was made aware of the failure. The failure mileage was 40,000.