2000 Ford Windstar steering problems

Tl*the contact owns a 2000 ford windstar. He received a recall notice for the cruise control switch. He stated that the cruise control failed prior to receiving the recall notice and the vehicle caught fire. Prior to the fire the dealer stated that they would need perform a diagnostic test. Ford confirmed that the switch should be repaired without diagnostic testing. There have been no repairs. The failure is directly related to NHTSA campaign id number 09v399000, vehicle speed control.

2000 ford windstar, the control arm front passenger side detached from the frame while my wife was driving to work on 11/19/10. Luckily there were no other cars coming or she would have hit them head on. All vehicle controls were lost; no steering , no transmission drive train. The vehicle swerved out of control until luckily, the vehicle stopped partly on the side of the road. The vehicle had to be towed. I also noticed a hole in the rear axle which there is a recall for.