2002 Ford Windstar steering problems

Tl* the contact owns a 2002 ford windstar. The contact stated that while driving at 30 MPH, the steering wheel seized causing the contact to lose control of the vehicle. As a result, the contact crashed into a fire hydrant and the air bags failed to deploy. The contact sustained neck and shoulder injuries but did not require medical attention. The passenger sustained wrist injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic.

Tl* the contact owns a 2002 ford windstar. While attempting to accelerate from a traffic light, an abnormal sound emitted from the rear of the vehicle. The contact stated that the vehicle suddenly accelerated independently. The brake pedal was depressed; however, the vehicle kept gaining forward momentum. The contact stated that the power steering also failed to operate as intended. As a result, the vehicle jumped the sidewalk and struck two small trees.