Vehicle Data Hub

2002 Ford Windstar latches & locks problems

Owners reported latches & locks problems in 18 complaints for the 2002 Ford Windstar, <1% of the complaints on file.

At a glance

Complaints
18 1% of this year's complaints
Typical mileage
34,000 miles 11 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
5 and 0

Source: NHTSA owner complaints

When latches & locks problems show up

Latches & locks complaints by mileage, 2002 Ford Windstar Complaints by odometer reading in 20,000-mile steps. The median is about 34,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 0 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 34,000 miles
Based on 11 complaints that include mileage. 55% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles3
40k to 60k miles0
60k to 80k miles1
80k to 100k miles0
100k to 120k miles4
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 11 latches & locks complaints that report mileage, the median is about 34,000 miles, and 55% were reported before 60,000 miles.

These complaints mention 5 injuries.

What owners wrote

Locks on all four pinch and it hurts. After the first time you can deal with it. After the fifth and sixth time it hurts. Also other people have gotten in the vehicle and have been pitched. Other ford drivers say that they also have gotten pinched. Everyone knows that coffee is hot. Everyone knows that a hand in a door when the door is closing will hurt. It is not a known fact that a lock will pinch when you put your arm up to rest and accidentally lock the door with your arm or the automatic door lock kicks in.

Reported at 95 miles, July 2002 Injury

Tl* the contact owns a 2002 ford windstar. While the vehicle was undergoing routine service, the dealer diagnosed that the sliding door latch and lock actuator needed replacement. There were no warning indicators illuminated. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16v643000 (latches/locks/linkages). The manufacturer was not notified. The VIN was invalid. The failure mileage was 115,292. Updated 02/03/17

Reported at 115,292 miles, December 2016

Other problems reported for the 2002 Ford Windstar

Latches & locks problems in other years

Latches & locks problems across all Ford models