Vehicle Data Hub

2002 Ford Windstar problems

The 2002 Ford Windstar has 1,928 complaints on file with NHTSA. The largest share (35%) concerns brakes. Next are suspension (15%) and electrical system (14%).

At a glance

Complaints
1,928 filed with NHTSA
Most reported
Brakes 35% of complaints
Crashes and fires
72 and 73
Injuries and deaths
71 and 2
Typical mileage
101,000 miles 1,576 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2002 Ford Windstar Complaints by odometer reading in 20,000-mile steps. The median is about 101,000 miles. 0k to 20k miles: 58 complaints 20k to 40k miles: 45 complaints 40k to 60k miles: 96 complaints 60k to 80k miles: 219 complaints 80k to 100k miles: 323 complaints 100k to 120k miles: 269 complaints 120k to 140k miles: 226 complaints 140k to 160k miles: 143 complaints 160k to 180k miles: 92 complaints 180k to 200k miles: 64 complaints 200k+ miles: 41 complaints 040k80k120k160k200k miles Typical: 101,000 miles
Based on 1,576 complaints that include mileage. 13% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles58
20k to 40k miles45
40k to 60k miles96
60k to 80k miles219
80k to 100k miles323
100k to 120k miles269
120k to 140k miles226
140k to 160k miles143
160k to 180k miles92
180k to 200k miles64
200k+ miles41

What the data shows

Of the 1,576 complaints that include odometer readings, half describe a problem before roughly 101,000 miles. For brakes specifically, the median reported mileage is about 95,000 miles (566 complaints with mileage).

Safety-related details: 72 complaints mention a crash; 73 complaints mention a fire; 71 injuries reported; 2 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2002 ranks 8th most-complained-about out of 11 model years of the Ford Windstar with enough data (325 complaints in that window). It is also covered by 8 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Transmission in our 2002 ford windstar mini van made abnormal noises for about 2 months. Vehicle was taken to dealership of purchase for inspection, and they attributed the problem to tire and wheel alignment. All four tires were replaced with alignment. Also, transmission noise persisted,and vehicle was returned to dealership. Again nothing wa s found wrong on inspection with instructions to return later for more complete examination.

Reported at 72,000 miles, February 2005 CrashDeath

Cruise control switch recently replaced brake fluid was leaking may have faulty switch or master cylinder damaged during installation causing fluid leak that is highly flammable causing fire or smoke from 2002 windstar master cylinder and brake booster were faulty.

Reported at 100,000 miles, March 2011 FireInjury

Tl*the contact owns a 2002 ford windstar. The contact stated that both the yellow ABS and the red brake light illuminate intermittently. He stated that the lights would stay off for approximately 2-3 days and then illuminate again. The contact stated that the failure was caused by a circuit failure in the ABS unit in the computer programming. The manufacturer stated that there was no recall or service bulletin available. The failure and current mileages were 56,000.

Reported at 56,000 miles, July 2007

Tl*the contact owns a 2002 ford windstar. When the vehicle was started, the air bag indicator illuminated on the instrument panel. The indicator would not dim once the vehicle was in motion. The following day, the contact called the dealer and was informed that the air bags would not deploy if the indicator remained lit. The dealer also stated that there were no recalls available for the failure; therefore, they were not liable for the repairs. The manufacturer was not notified.

Reported at 81,500 miles, February 2009

Other model years of the Windstar

Best and worst years for the Ford Windstar