2008 Honda Civic brakes problems

Tl*the contact rented a 2008 honda civic from hertz. The contact stated that the emergency brake and the brakes failed while driving at 20 MPH approaching a traffic light. When the brakes failed, he tried the emergency brake and he crashed into the rear of another vehicle. Three people were injured and transported to the emergency room. A police report is available if needed. The vehicle was towed from the scene. The manufacturer was not called. The rental and insurance company were notified.

Tl* the contact owns a 2008 honda civic. The contact stated that while driving 70 MPH, the contact depressed the brake pedal and the vehicle failed to decelerate or stop. The contact had to use the emergency brake to avoid a crash. The failure recurred twice. The vehicle was taken to an independent mechanic, who was unable to determine the failure with the brakes. The failure was not reported to the manufacturer. The VIN was not available. The failure and current mileage was 98,000.