2023 Hyundai Ioniq 5 problems
Owners have filed 625 complaints with NHTSA about the 2023 Hyundai Ioniq 5. Electrical system is the most reported problem area, at 44% of complaints. Next are drivetrain & axles (12%) and fuel system (11%).
At a glance
- Complaints
- 625 filed with NHTSA
- Most reported
- Electrical system 44% of complaints
- Crashes and fires
- 35 and 5
- Injuries and deaths
- 18 and 6
- Typical mileage
- 16,000 miles 10 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 2 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 10 complaints that include odometer readings, half describe a problem before roughly 16,000 miles.
Safety-related details: 35 complaints mention a crash; 5 complaints mention a fire; 18 injuries reported; 6 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 2nd most-complained-about out of 5 model years of the Hyundai Ioniq 5 with enough data (625 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Vehicle was involved in a double fatal. After viewing of dashcam video I suspect a malfunction of the vehicle may have occurred. The video appears to show the vehicle continuously accelerating despite the sound of what may be the driver attempting to repeatedly mash on the brakes. EDR records do not coincide with the dashcam video.
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving at higher speeds occasionally, the vehicle suddenly lost motive power. The "Smart Smooth Cruise Control Conditions Not Met" warning message was displayed on the instrument panel. The contact restarted the vehicle as a temporary fix; however, the failure recurred. The vehicle was taken to a local dealer where it was diagnosed with an unknown electrical failure. The vehicle was repaired; however, the failure recurred.
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving on the freeway, the vehicle shut off unexpectedly. The vehicle was coasted to the side of the road and parked. Moments later, the vehicle was restarted, and the vehicle drove normally. The contact stated that the failure had reoccurred on several occasions, and the vehicle was taken to the dealer each time, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure.