2010 Infiniti QX56 problems
The 2010 Infiniti QX56 has 35 complaints on file with NHTSA. The largest share (17%) concerns air bags. After that come steering (17%) and electrical system (11%).
At a glance
- Complaints
- 35 filed with NHTSA
- Most reported
- Air bags 17% of complaints
- Crashes and fires
- 2 and 0
- Injuries and deaths
- 2 and 0
- Typical mileage
- 75,000 miles 21 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 4 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 21 complaints that report mileage, the typical (median) problem appeared at about 75,000 miles.
Safety-related details: 2 complaints mention a crash; 2 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2010 ranks 7th most-complained-about out of 9 model years of the Infiniti QX56 with enough data (13 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I own 2010 qx56. On november 16th I was coming out of parking garage at chicago o'hare airport. After I pass the pay booth, with in 15 feet at the speed of 4 to 5 miles per hour, I lost control of the steering wheel because of some malfunction of the steering wheel assembly. Steering wheel moved 180 degree in one second and hit the pay-booth. Car hit the side pavements of the pay-booth and caused the flat tire, damage the body of the car and steering wheel got locked. All the power-steering fluid got leaked out.
Tl* the contact owns a 2010 infiniti qx56. The contact stated that while driving at an unknown speed, another vehicle crashed into the contact's vehicle and the air bags deployed. As a result, the contact sustained cuts by glass fragments from the air bag. A police report was filed and the contact required medical attention. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
A fault code gets set and deactivates the rear air leveling suspension. When that happens, no air to the air shocks and it bottoms out. Supposedly, only the dealer can reset it. A real problem when towing a trailer. And even worse, there is no driver alert when it happens or after it has happened -- you just loose your rear suspension. Very dangerous. This has happened 3 times for me in the last 3 weeks -- each time I have towed a trailer I need to take it back to the dealer to have it reset.
Tl* the contact owns a 2010 infiniti qx56. The contact stated that while driving 40 MPH, the vehicle stalled. The contact restarted the vehicle and the check engine warning light was illuminated. The vehicle was taken to the dealer for inspection where they stated that the icc sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
I was driving straight down water st, upper marlboro, md on my way to work and the rear overhead console (console assy-roof) just fell on my shoulder and back seats. I've attached images showing the unit breaking apart from the screws and after research I see that this has been an ongoing issue with infiniti and nissan vehicles alike.