2020 Jeep Compass problems
NHTSA has received 265 complaints about the 2020 Jeep Compass, and 31% of them involve engine. After that come electrical system (25%) and drivetrain & axles (11%).
At a glance
- Complaints
- 265 filed with NHTSA
- Most reported
- Engine 31% of complaints
- Crashes and fires
- 5 and 3
- Injuries and deaths
- 3 and 0
- Typical mileage
- 22,000 miles 52 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 26 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 5 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 52 complaints that report mileage, the typical (median) problem appeared at about 22,000 miles. For engine specifically, the median reported mileage is about 22,000 miles (20 complaints with mileage).
Safety-related details: 5 complaints mention a crash; 3 complaints mention a fire; 3 injuries reported. Its complaints are less severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 7th most-complained-about out of 19 model years of the Jeep Compass with enough data (242 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact's daughter owned a 2020 Jeep Compass. The contact stated that while her daughter was driving at approximately 2 MPH in a parking lot, she was involved in a head-on collision. The vehicle was listed as totaled by the insurance company. The contact's daughter and niece were injured when the air bags did not deploy, causing her daughter and niece to strike their foreheads on the steering wheel and the passenger’s side dashboard. The contact's daughter was unaware if any warning lights were illuminated.
The contact owns a 2020 Jeep Compass. The contact stated while driving at 35 mph in the rain, when he attempted to use the windshield wipers but they failed to function. The contact stated he attempted to park the vehicle and was unable to see another vehicle which caused him to crash. The contact stated no warning light was illuminated. The air bags did deploy. The contact stated he sustained whiplash, neck and lower back injuries and did seek medical attention at the hospital. A police report was filed.
The contact owns a 2020 Jeep Compass. The contact stated that her son was driving at undisclosed speeds when he arrived at his destination turn into a parking lot. Placed the gear actuator in park, within second a warning indicated that the vehicle was not in park however, the contact stated that the vehicle was in park. The gear actuator seized not allowing the contact to change gears. The contact attempted to turn the vehicle off however the vehicle failed to turn off. Unknown if any odor appeared.
Tl* the contact owns a 2020 jeep compass. The contact stated while driving 40 MPH, the forward collision avoidance system failed function as designed. The contact stated that the speed was not reduced neither was there a warning of stopped vehicles ahead. The contact depressed the brake pedal and stopped the vehicle. The forward collision avoidance system was reset and the vehicle operated as designed. The contact stated that the failure recurred several times.
The contact owned a 2020 Jeep Compass. The contact stated that the navigational screen was black. The contact stated the navigational screen failed to turn on as needed. No warning light was illuminated. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.