2017 Jeep Compass problems
NHTSA has received 388 complaints about the 2017 Jeep Compass, and 22% of them involve electrical system. After that come engine (18%) and drivetrain & axles (11%).
At a glance
- Complaints
- 388 filed with NHTSA
- Most reported
- Electrical system 22% of complaints
- Crashes and fires
- 15 and 4
- Injuries and deaths
- 3 and 0
- Typical mileage
- 28,000 miles 263 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 94 |
| 20k to 40k miles | 87 |
| 40k to 60k miles | 41 |
| 60k to 80k miles | 18 |
| 80k to 100k miles | 7 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 5 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 2 |
| 200k+ miles | 0 |
What the data shows
Among the 263 complaints that report mileage, the typical (median) problem appeared at about 28,000 miles. For electrical system specifically, the median reported mileage is about 21,000 miles (55 complaints with mileage).
Safety-related details: 15 complaints mention a crash; 4 complaints mention a fire; 3 injuries reported. Its complaints are less severe on average than those of 83% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 5th most-complained-about out of 19 model years of the Jeep Compass with enough data (300 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2017 jeep compass. While driving approximately 65 MPH, the computer system shut off while the vehicle was still running. The computer system rebooted and a "stop the vehicle" warning indicator illuminated. The contact stated that various other unknown warning indicators also illuminated. The contact stopped the vehicle and almost immediately observed smoke outside the vehicle followed by flames from the driver's side of the windshield.
May 23, 2019, my husband was in an accident that totaled our compass according to the police in the town. The speed was approximately 30mpg. The airbags did not deploy. My husband was taken to finley hospital. There were injuries consisting of rotator cuff damage. I will be looking into a lawsuit. This car is very unsafe! The car was in motion, he said he experienced brake failure and struck a trailer holding a riding lawnmower. It was 12:16 pm.
I ran a stoplight and hit another vehicle going 25-35 MPH. My airbags did not deploy. The point of impact was drivers side front.
I bought my car in 2018 brand new with less than 10 miles. In the first few months, it required a brand new radio system and rear camera replacement. In some months following that, I have had my car stop on me while driving, approximately 4-5 times with only excuses as to why the car would unsafely do this. First time was an update that needed to be done. Second time was the keyfob battery but accused it of being lack of oil changes (I don't need to go to the dealership for oil changes).
Engine has excessive oil consumption which causes the vehicle to just stall out. Recommended 5000 oil changes but dealers will say 3000 and to check oil every 2 days because it may need 4-5 qts between oil changes. This started within 5 months of driving it off the showroom floor. Dealer and chrysler corp are aware of issues but no fix has been discovered not do they care.