2003 Jeep Grand Cherokee air conditioning & heating problems

Tl*the contact owns a 2003 jeep grand cherokee. When the driver side seat heater was activated, it overheated. The failure caused two different drivers of the vehicle to sustain slight burns. According to the manufacturer, the vehicle is not included in recall # 06v197000 (seats:front assembly:seat heater/cooler). However, the contact felt his vehicle should be included as part of the recall. The current mileage is 40,000 and failure mileage was 32,000.

Consumer complaint concerning 2003 grand cherokee notification code f17 heated seat elements. The consumer had aftermarket DVD player/lc screen installed in headrest. The consumer refused to pay to have the aftermarket items removed in order for the dealer to do the recall, therefore recall work could not be done. The consumer indicated that all accessories were included in the price of vehicle at final signing. The accessories were installed later due to unavailability as a factory installed product.