Vehicle Data Hub

2002 Jeep Grand Cherokee air conditioning & heating problems

Owners reported air conditioning & heating problems in 54 complaints for the 2002 Jeep Grand Cherokee, 3% of the complaints on file.

At a glance

Complaints
54 3% of this year's complaints
Typical mileage
65,000 miles 46 complaints with mileage
Crashes and fires
1 and 6
Injuries and deaths
5 and 0

Source: NHTSA owner complaints

When air conditioning & heating problems show up

Air conditioning & heating complaints by mileage, 2002 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 65,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 14 complaints 60k to 80k miles: 18 complaints 80k to 100k miles: 9 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 2 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 65,000 miles
Based on 46 complaints that include mileage. 37% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles1
40k to 60k miles14
60k to 80k miles18
80k to 100k miles9
100k to 120k miles0
120k to 140k miles0
140k to 160k miles2
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 46 air conditioning & heating complaints that report mileage, the median is about 65,000 miles, and 37% were reported before 60,000 miles.

These complaints mention 1 crash, 6 fires, 5 injuries.

What owners wrote

Tl* the contact owns a 2002 grand jeep cherokee. The driver-side heated seats burnt his legs. He took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). He then called the jeep manufacturer, but was not provided with any assistance. The failure mileage was 60,000. Updated 01/12/10 updated 01/14/10.

Reported at 60,000 miles, February 2009 FireInjury

Tl* the contact owns a 2002 jeep grand cherokee limited. The driver-side heated seat was inoperable. He then removed the driver seat and noticed that a hole was burned into the cushion. His model year was excluded from recall # 06v197000 (seats:front assembly:seat heater/cooler), so he was ineligible for a free remedy. The current and failure mileages were 76,000.

Reported at 76,000 miles, October 2009 Fire

Other problems reported for the 2002 Jeep Grand Cherokee

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Air conditioning & heating problems across all Jeep models