Vehicle Data Hub

2004 Jeep Grand Cherokee air conditioning & heating problems

Owners reported air conditioning & heating problems in 49 complaints for the 2004 Jeep Grand Cherokee, 3% of the complaints on file.

At a glance

Complaints
49 3% of this year's complaints
Typical mileage
39,000 miles 27 complaints with mileage
Crashes and fires
0 and 11
Injuries and deaths
8 and 0

Source: NHTSA owner complaints

When air conditioning & heating problems show up

Air conditioning & heating complaints by mileage, 2004 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 39,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 13 complaints 40k to 60k miles: 6 complaints 60k to 80k miles: 4 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 39,000 miles
Based on 27 complaints that include mileage. 78% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles13
40k to 60k miles6
60k to 80k miles4
80k to 100k miles1
100k to 120k miles0
120k to 140k miles1
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 27 air conditioning & heating complaints that report mileage, the median is about 38,000 miles, and 78% were reported before 60,000 miles.

These complaints mention 11 fires, 8 injuries.

What owners wrote

Dt*: the contact stated while driving at no particular speed the heated seat warmer burned through the seat cushion without warning. The occupant sustained minor injuries from the heat. Although no visible flames were present there was slight charring to the seat cushion area. The vehicle was seen by the dealer for replacement of the heated seat element and cushion. The dealer determined there was an internal short of the seat warmer.

Reported at 64,000 miles, March 2006 FireInjury

Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the driver's side heated seat burned her and left two burn marks through the leather seats. She noticed the defect when hot spots began to come through the seat. She has unknowingly been burned five times. The manufacturer has not offered any assistance. The dealer stated that there was no recall for her VIN number; however, there is a NHTSA campaign id number 06v197000 (seats:front assembly:seat heater/cooler).

Reported at 38,000 miles, January 2008 Injury

Other problems reported for the 2004 Jeep Grand Cherokee

Air conditioning & heating problems in other years

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Air conditioning & heating problems across all Jeep models